Privacy Policy
Last Updated: September 1, 2026
Your Privacy Matters
At Steadfast Moving, we believe in transparency in everything we do, including how we handle your personal information.
We only collect information that is reasonably necessary to provide accurate estimates, schedule and coordinate your move, communicate with you, provide requested services, and operate our business.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and how information related to text messaging is handled.
Information We Collect
When you contact us, request an estimate, schedule a service, communicate with our team, or use our website, we may collect information such as:

• Name

• Phone number

• Email address

• Moving addresses

• Origin and destination information

• Moving dates

• Inventory information

• Property and access information relevant to your move

• Information you voluntarily provide through forms, phone calls, emails, or text messages

• Information necessary to prepare estimates, coordinate services, and complete your move

We may also collect limited technical information related to the use of our website, such as browser information, device information, and website activity through standard website, analytics, or security tools.
Why We Collect Your Information
We may use your information to:

• Respond to inquiries

• Prepare and provide moving estimates

• Schedule and coordinate your move

• Confirm appointments and reservations

• Communicate important information regarding your move

• Provide service and arrival updates

• Respond to customer service requests

• Process and administer services you have requested

• Improve our customer service and business operations

• Maintain appropriate business records

• Meet legal, insurance, accounting, or regulatory obligations

How Your Information Is Used
Your personal information is used primarily for legitimate business purposes associated with providing moving and related services.
This may include:

• Responding to your request for an estimate

• Contacting you regarding an upcoming move

• Confirming your scheduled service

• Coordinating arrival times

• Providing changes or updates concerning your move

• Answering questions regarding our services

• Following up regarding services you requested

• Providing customer support

• Maintaining records related to your move or services

Text Messaging and SMS Communications
If you voluntarily consent to receive text messages from Steadfast Moving, we may send you SMS or MMS messages related to your inquiry, estimate, appointment, scheduled move, requested services, or customer service needs.
Messages may include:

• Estimate follow-ups

• Appointment confirmations

• Scheduling communications

• Move confirmations

• Arrival updates

• Service updates

• Responses to customer questions

• Communications relating to services you have requested

Message frequency varies based on your interactions with Steadfast Moving.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message from us.
For assistance, reply HELP or contact Steadfast Moving using the contact information listed below.
Consent to receive text messages is not a condition of purchasing goods or services from Steadfast Moving.
Mobile Information and SMS Consent
Steadfast Moving respects the privacy of your mobile information.
Mobile phone numbers, SMS opt-in information, and text messaging consent will not be sold, rented, shared, or provided to third parties or affiliates for their marketing or promotional purposes.
Information regarding your consent to receive text messages will only be used for purposes related to providing communications and services you have requested.
All categories of information sharing described elsewhere in this Privacy Policy exclude SMS opt-in data and consent from being shared with third parties or affiliates for their own marketing or promotional purposes.
What We Don't Do
We believe in keeping your information secure and using it responsibly.
We do not:

• Sell your personal information for marketing purposes

• Rent your personal information to marketers

• Sell or rent your mobile phone number

• Sell or rent SMS opt-in information

• Share SMS consent with third parties or affiliates for their marketing or promotional purposes

• Require SMS consent as a condition of purchasing our moving services

• Use your information for purposes unrelated to the services you requested without appropriate authorization

Service Providers and Data Sharing
Steadfast Moving may use trusted third-party service providers to help us operate our business and provide services to customers.
These providers may include companies that provide:

• Customer relationship management software

• Scheduling software

• Communication platforms

• Text messaging services

• Email services

• Website hosting

• Payment processing

• Accounting services

• Business administration

• Technology and security services

These providers may receive access to information only as reasonably necessary to perform services on our behalf.
They are not authorized by Steadfast Moving to use your personal information for their own marketing or promotional purposes.
For clarity, mobile phone numbers, SMS opt-in information, and SMS consent are not shared with third parties or affiliates for their own marketing or promotional purposes.
Text Message Consent and Opt-In
Where our website or other communication methods provide an option to receive text messages, customers may voluntarily consent to receive SMS communications from Steadfast Moving.
Consent to receive text messages is optional and is separate from acceptance of our general Terms of Service or Privacy Policy.
You are not required to consent to text messaging in order to:

• Request an estimate

• Purchase moving services

• Schedule a move

• Submit an inquiry

• Communicate with Steadfast Moving

• Otherwise do business with Steadfast Moving

Opting Out of Text Messages
You may withdraw your consent to receive text messages at any time.
Reply STOP to any text message from Steadfast Moving to unsubscribe.
After opting out, you may receive a final confirmation message confirming that you have been unsubscribed.
You will not receive additional text messages through that messaging program unless you later provide consent to receive messages again.
For assistance, reply HELP or contact Steadfast Moving directly.
Email Communications
If you provide us with an email address, we may use it to:

• Respond to your inquiry

• Provide estimates

• Send appointment or move confirmations

• Coordinate services

• Provide requested information

• Communicate regarding services you have requested

Where required by applicable law, promotional email communications will provide an appropriate method for unsubscribing.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.
However, no method of electronic transmission, communication, or data storage can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to:

• Provide requested services

• Maintain customer and transaction records

• Respond to questions, claims, or disputes

• Meet accounting, insurance, regulatory, or legal obligations

• Protect our legitimate business interests

Information may be deleted or anonymized when it is no longer reasonably necessary for these purposes, subject to applicable recordkeeping requirements.
Your Rights and Choices
Depending on applicable law, you may have the right to request:

• Access to certain personal information we maintain about you

• Correction of inaccurate personal information

• Deletion of certain personal information

• Information regarding how your personal information is used

You may also withdraw your consent to receive text messages at any time by replying STOP.
To make a privacy-related request, please contact us using the information below.
Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Steadfast Moving is not responsible for the privacy practices, content, or security practices of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
Changes to This Privacy Policy
Steadfast Moving may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.
When this Privacy Policy is updated, the Last Updated date at the top of this page will be revised.
Contact Us
If you have questions about this Privacy Policy, your personal information, or our communication practices, please contact:
Steadfast Moving LLC
9071 Foothills Blvd
Roseville, CA 95747
Phone: (916) 514-7710
Email: Chris@SteadfastMoving.com
Website: SteadfastMoving.com