Frequently Asked Questions

This FAQ section answers questions about the template and also serves as a ready-to-use demo you can customize for your site.

Getting Started

Getting started is simple. Contact us for a free consultation, and we’ll walk through your move details, timeline, and inventory. From there, we’ll provide a clear plan, accurate pricing, and handle everything needed to ensure a smooth move.

There’s no obligation , just helpful guidance so you can make the best decision
Yes. All estimates are completely free. We offer virtual consultations, phone consultations, or in-home estimates depending on your needs.

Our goal is to give you accurate, transparent pricing — not vague ranges or surprise charges later.
We recommend scheduling as soon as you know your move date. However, we can often accommodate last-minute moves depending on availability.

The earlier you schedule, the more flexibility you’ll have with timing and pricing.
We are located in The Greater Sacramento Area. We provide local and long-distance moving services. Whether you're moving across town or across the country, our team can help coordinate and complete your move safely and efficiently.

Pricing is based on factors such as:

• Home size and inventory
• Distance between locations
• Access conditions (stairs, elevators, long walks)
• Services requested (packing, supplies, storage, etc.)

We clearly explain all pricing upfront so you know exactly what to expect. You will always have the option to choose an hourly or a flat price quote
No. What we quote is what you pay. We put it in writing, sign it, and send it to you. Everything is binding.
No. We believe in clear, upfront pricing.

We explain all potential costs before your move, before anything is signed, so there are no surprises.
Yes. We help you make smart decisions that can lower your moving costs.

This may include helping you choose more efficient options, recommending the right level of service, and helping you avoid unnecessary expenses, all while maintaining protection and reliability.

Our goal is to help you get the best value, not sell you the most expensive option.

Yes. We offer full packing, partial packing, and fragile-only packing services.

Our team uses professional materials and techniques to ensure your items are protected throughout the move.
Yes. We deliver professional-grade packing supplies directly to your home.

You only pay for what you use, and we buy back unused materials. This saves you time, money, and unnecessary trips to the store.

Also, we provide the supplies at wholesale pricing. So you continue to save using our services.
Yes. We offer free donation pickup for qualifying items during your move.

Simply place donation items in clearly labeled boxes separated by category (clothing, household goods, toys, etc.), and we’ll deliver them to local charities after your move.

This makes it easy to declutter while helping others.
Yes. We can help coordinate storage solutions if needed.

We’ll help you determine the right size and recommend reliable storage options based on your timeline and inventory.

We use professional moving equipment, protective padding, shrink wrap, and careful handling techniques.

Our team is trained to professionally protect both your belongings and your home.
While damage is rare, we take full responsibility if it occurs.

We work quickly to resolve issues fairly and professionally. Our reputation depends on taking care of our customers.

We immediately repair or replace the item that was damaged. If the repair option is chosen, it will be done by licensed and experienced professionals.
Your move will be handled by trained, professional movers. Full time employees of Steadfast Moving — not temporary labor.

We take pride in providing experienced, reliable crews you can trust.

Since your move is specific to you, we recommend speaking with our Moving Coordinators so they can build a plan for your move.

They will go through the details of your move a guide you through every step.
Yes. We understand plans change, it happens. We’ll work with you to adjust scheduling. Just let us know as soon as you find out the date has changed.
Yes. Our team is available to answer your questions and guide you through the process. Call us anytime.

We’re here to help — not pressure you.